User activity at Exype
BagAssist 2019 user conference

Sky Assist organised its annual BagAssist user conference in Brussels end March 2019 near the Zaventem airport (Brussels, Belgium).

Restructured Lost&Found BagAssist front-office modules
Restructured BagAssist AHL / DPR / OHD module

Sky Assist had decided late 2015 to start developing from scratch its BagAssist core application for agents.

BagAssist automated reception delivery BDO baggage module
Auto-DR / Delivery new module

A brand new module is ready for going live for all BagAssist customers, in its desktop version or running on a tablet as an hybrid app (compatible IPad and Android): the Auto-DR / Delivery module.

kiosk swissport airport
INTERVIEW - How Swissport Zurich is relying 100% on kiosk for AHL creation in one terminal?
Since June 2016 in terminal 1 of Zurich airport, the Swissport Lost & Found counter has been replaced by 4 self-service kiosks where passengers report their delayed bags. We have asked the Lost & Found supervisor for Swissport at Zurich airport to share with us her experience and advice for this new implementation.
e-AHLmanage bag status
How e-AHLmanage provide passengers with an accurate status of their delayed bags?
During the summer 2016, we enhanced our e-AHLmanage application by allowing each handler to configure whether and when AHL file data are retrieved from BagAssist database or from World Tracer. This new feature opens a lot of new opportunities for e-AHLmanage.