Sky Assist is a recognized provider of advanced niche software solutions for the Air Transportation Industry, focusing on Arrival Services, Lost & Found and Customer Relations processes.

We devise and implement cutting-edge web-based, thin client, software solutions that make airline and handler operations simpler, smoother and more financially efficient. As an existing supplier of Air Transportation related systems, we have a skilled knowledge of the segments’ business processes and specific language.

The company is a “Société Anonyme” (S.A.), equivalent to “Limited Liablities” (Ltd) in English, totally financed by private funds brought by the employees and some external private shareholders.


Sky Assist has been officially created in April 2003 after a successful Management Buy Out.

The products BagAssist & PaxClaims, originally created more than 10 years ago, and their related customer contracts like Swissport, Flightcare or Brussels Airlines were transferred to the newly created company with the approval of the respective customers. Since then new non-historical customers like Air France / KLM or Qantas have been joining the user community.

Research & Development

The operational revenue of the company is injected for a large part into product development and R&D using our offshore development centre. This approach has at least two advantages:

  1. The products are evolving fast with new functions defined at the user conference, addressing market needs quickly in order to be and stay best-in-class in the product niche market.
  2. The products are and remain up-to-date with technological changes.