A brand new module is ready for going live for all BagAssist customers, in its desktop version or running on a tablet as an hybrid app (compatible IPad and Android): the Auto-DR / Delivery module. By simply scanning a baggage tag received at the airport from another airport / Station / Department, the system will run in the background and follow a decision chart to automate the DR & Delivery process without any human interaction. Purpose is to speed up / increase performance of the back-offices operations by consolidating in a single efficient process the baggage reception and delivery process for around 80% to 90% of the cases (1 or 2 bags per AHL file). As in usual Delivery process, all updates are made in WorldTracer and BagAssist output documents (delivery voucher and baggage delivery tag) are produced by the application. The agents can retrieve if necessary the files processed in a list for updating and closing them. As a phase 2 automated closing of files, by retrieving FS and RL codes from the file history, will also be offered as an option.
It will be presented in more details during the BagAssist user conference (20/21 June in Brussels), where testing sessions will be organised to gather BagAssist responsible direct feedback and speed up production cut-over. This new module requires WTWS and is integrated in R2017.
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