Qantas Airways implements BagAssist with new web-service interface to Amadeus Altea for Australian ports

Qantas Airways, the leading airline company in Australia, has selected BagAssist and BagAutorush for use in Australian airports and some important other oustations. This strategic choice was combined with a brand new unique web-service interface to Amadeus Altea DCS that further automates data capture and quality by pre-populating to the maximum data entries.

Zaventem, August 14th, 2009

SkyAssist, the Belgian provider of advanced niche IT software for the Air Transportation Industry, has welcomed some news customer for its product suite BagAssist, amongst others Qantas Airways, Luxair or SBA.

BagAssist, web-based thin client software, is the automated baggage handling solution for Lost & Found Departments and BagAutorush for Baggage Control Departments.

The BagAssist suite of products, unique in the market place, simplifys daily tasks to improve productivity. It is flexible and raises service quality for all handled airlines and passengers.

Baggage handling has generally been viewed as an end-of-chain, cost only department but with independent handling companies taking an ever increasing share of the baggage handling market, it has become crucial for these companies to differentiate themselves from competitors by delivering outstanding quality service to passengers and raising quality standards at a time when they are addressing greater airport security requirements.

The selection and deployment of BagAssist and BagAutorush by Qantas Airways management is a strategic decision that will not only enable delivery of improved services but will deliver a positive return on investment. The newly built-in web-service interface to Amadeus Altea DCS further enhances and automates data entries for the user to the maximum feasible by retrieving all passenger data from the system and pre-populating application fields with the available passenger and travel information.

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