Products

Testimonials

Swissport Group
Services LLC

Rico Barandun
Head e-Services,

Swissport and Sky Assist are looking back to a close cooperation since 2003. During this time, we both worked together to improve the processes for the arrival services and enhanced the product.

Brussels Airlines

Pascale Beeckman
Head of Customer Contact Center

The Customer Relations department is playing a crucial role within Brussels Airlines.

Malèv Hungarian Airlines

Dudás Krisztina
Head of Product Management & Customer Relations

The PaxClaims application facilitates transparency and effectiveness by using the system in a way that the simultaneous employement performed

Hosting Services

If you don’t have hosting capabilities for running Sky Assist products, we have built together with IT-CE – Belgian hosting professional partners recognised by SITA – a hosting environment with very competitive pricing.

Description:

2:1 protected data centre running database and application servers on VMWare virtual environment
Available 24/24, 7/7.
Resilience guaranteed through data centre, power vault tape back-up facilities and resilience offered through the virtual environment.
Gateway to Atlanta with high stability and performance through full redundant IPVPN to SITA’s ISNet for WorldTracer® access.

Key Benefits:

Hosting capability for Sky Assist customer base that do not have own IT centre.
Outsourced to hosting professionals, with network capability to WorldTracer® included as centre of excellence.
Virtual environment shared between Sky Assist customers, implying attractive hosting prices with low investment.
Available nearly immediately, meaning faster implementation.
Located in Belgium, close to Sky Assist offices.